Privacy Policy

Your privacy is important to us. This policy explains how Construction Components Truss Division LLC collects, uses, and protects your personal information.

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Our Commitment to Your Privacy

At Construction Components Truss Division LLC ("Construponents," "we," "us," or "our"), we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

Information We Collect

Personal Information

  • Name, email address, phone number, and mailing address
  • Company name and job title (for business customers)
  • Project details and specifications you provide
  • Payment information (processed securely through third-party providers)

Technical Information

  • IP address, browser type, and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Communication preferences and interaction history

How We Use Your Information

Service Delivery

  • Process and fulfill your orders for construction components
  • Provide engineering consultations and design services
  • Coordinate delivery and installation support
  • Handle customer service inquiries and support requests

Business Operations

  • Send important updates about your orders and services
  • Improve our products, services, and website functionality
  • Conduct market research and analyze customer preferences
  • Comply with legal obligations and industry regulations

Information Security

Data Protection Measures

  • Industry-standard encryption for data transmission and storage
  • Secure servers with regular security updates and monitoring
  • Limited access to personal information on a need-to-know basis
  • Regular security audits and vulnerability assessments

Payment Security

  • PCI DSS compliant payment processing
  • No storage of complete credit card information on our servers
  • Secure third-party payment processors
  • Fraud detection and prevention measures

Information Sharing

We May Share Information With

  • Delivery partners for shipping and logistics coordination
  • Engineering consultants for specialized design services
  • Payment processors for transaction handling
  • Legal authorities when required by law or to protect our rights

We Do Not

  • Sell your personal information to third parties
  • Share your information for marketing purposes without consent
  • Use your project details for competitive purposes
  • Disclose confidential business information

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and preferences

Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these may include:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your information to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Phone
(351) 226-5329
Email
support@construponents.com
Mail
1658 Ridgemore Drive
Toccoa, GA 30577

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.